Input your text below. He has six years of experience in professional communication with clients, executives, and colleagues. We want to apologize for our unprofessional mistake. [Use this We hope it does not cause you any inconvenience or confusion. A survey from Statista stated that the number of global email users had increased from 3.7 billion in 2017 to over 4 billion in 2020 and might increase to 4.5 billion in 2025. Instead of explaining the reasons for your mistakes to customers, using phrases like We know that no excuses can be made for this or We are aware that it was our fault would be better to make up for your mistakes. TextRanch is NOT like the automated spell-checker tools youre used to seeing online. The message is still the same. Our fair pricing is based on the length of text submitted, and our editors will improve your spelling, grammar, and overall writing style. Alice Dinh } Required fields are marked *. Thank you very much for your understanding. You can submit a single sentence or a short piece of text, like a social media post or a professional email, and get it corrected in just a few minutes. More popular! Rule 2. Share Improve this answer Follow answered Jun 5, 2013 at 17:56 Eric Brown Is there anything youd like me to do before we continue with this? The "last ___" means "the one before now". I am sincerely satisfied with the professionalism and precision of the TextRanch team.". It shows that you made a mistake and take most of the responsibility for the error. Its great to use this when youre being honest about the role you played in confusing someone. This phrase has the not-so-honorable distinction of being one of the most overused corporate phrases ever, and unless you're literally talking about landing a helicopter, there's no need to use it in your client emails. My mistake is a great informal exclamation you can use as a synonym. Sorry for the confusion allows you to share the blame for confusion between two parties. I am sorry that we sent you the quote for the wrong product in the last email. After sending the document, one of TextRanch's editors corrected it and just a few hours later our client approved the contract. Expressions like We realize that we have made an unacceptable mistake or We are deeply sorry would make your apology more sincere. Assume nothing. Input your text below. How To Choose Between Two Internal Candidates: 11 Steps To the Best Fit, How To Practice Graphic Design Skills: Tips and Tricks. EXPLANATION PROVIDED BY A TEXTRANCH I guarantee this incident will not happen again in the future. Our apology; we made a mistake and put the wrong [type of information] in the last email. If you are working from an open message, on the Message tab, in the Delete group, select Ignore. I apologize for any confusion on my part is a great way to accept part of the blame for a mistake. })(window, document); 2023 TextRanch, LLC. The words please disregard my previous email or please disregard my email sent yesterday are examples of possible phrases. Check out the following apology letter samples that can be used in various work situations. blue apple 405. It seems our email system hit a technical glitch. However, the implication of sorry here tends to blame you. So please refer to the attached file in this email for the [type of document]. You could end your message with sincerely or best regards. If you want the recipient to know who sent the message and how to contact you, you can also include your name, title, and employer. The examples in the left column are more formal. STEP 4. I believe its going to smooth business communications", I am really satisfied with the answer and turnaround time. Magento website design (4) Your email address will not be published. problem formal sorry issue mistake apologize Save Similar Translate Report 2 Phrasebooks 2 Re-saves We are making changes to address those mistakes startup apologise email solution message problem solve solving sorry mistake tech support failure downtime worry apologize email Save This helps readers understand the intent of this message. and the result is so good!! Prior to ", Its one of the best way of improving written skills. However, we realized we had made a mistake and included the wrong [data-related issue] data. We are sorry for any inconvenience or confusion our mistake might have caused you. Its no excuse, but its been one of those days when everything is piling up. s.src = "https://cdn.iubenda.com/iubenda.js"; Dear [recipients last name], Please disregard my previous email. Magezon is a trusted Magento extension provider in Vietnam and an Adobe Innovate Exchange Partner as well. It implies that neither of you was thinking in the same way, leading to an issue or miscommunication later down the road. How to apologize for a mistake at work Follow these steps to deliver an effective apology to someone you work with: 1. Thanks for the correction. However, remember to draw a line to prevent it from becoming a sales email. you can get your Toggle mobile number from people those who contact you on your mobile number. Sometimes, you might address any confusion or inconveniences that the previous email might have caused readers. Wow. We realize that the document we sent you in the last email has some format errors, which might make it difficult to read. Sincerely,[Your first and last name][Job title][Company name]. Automatic grammar checkers are great for helping you improve your writing productivity when you're working on a first draft. TextRanch can also be used to correct: Partnership proposals and agreements, Collaboration contracts, Purchase and sales documents, RFI/RFQ (Request for information and request for quotation), NDA (Non disclosure agreements), Websites and blog posts. Would you like to talk me through it again? In order to explain to the reader why the previous email is unnecessary, many senders also offer justifications for ignoring it. Sorry about this, sir. We will send you another meeting invite with the correct time right now. The right link should be [the right link]. Dear [partner's name], Our apology; we made a mistake and put the wrong [type of information] in the last email. Top Customer Service We are here to help. Thank you for your understanding, and have a nice day. You can reply to the email keeping only the unintended recipient as the receiver and convey your request in a formal and polite tone. I knew there was something off with the. Thank you for your understanding, and have a nice day. or Kindly reply over my email.? Do you have any experience related to writing apology emails to customers? Thank you for your time and attention I Apology email for sending the wrong attachment to a client. Thank you very much for your understanding. The experience is greater than all I have expected. I have a few doubts, small details thay only a native speaker can solve. Check everything. 2. 7 Formal alternatives to sorry for the inconvenience 1. I wish I could find out about Textranch earlier. WebThis message is intented only for the use of the addresse and contain confidential information. The right-hand column shows the or Thank you for your email.. From the importance of writing a clear and concise message to tips for promoting positive customer experiences, this post will provide valuable insight into crafting an effective email of this nature. Get thousands of Premium English lessons for only $9.99! ? If we didn't meet your expectations, we'd really like to know more. Even professional writers use those tools! The biggest issue with asking a customer to "touch base" is that it's too vague. }; So please refer to the attached file in this email for the correct report I wanted to send you. Thats why you cannot open the file with that. Just now, I realized that we have made an unacceptable mistake and sent you an email intended for another recipient. Don't forget about the subject line of the apology email, either. Satisfaction guaranteed! information. Now Im the one recommending TextRanch to all of my ESL friends. I apologize for any confusion on my part. WebIf you are the one that noticed about the mistake, apologize immediately and let the recipient know that you understand the inconveniences caused and you are sorry. The one you sent an hour ago is "the last message". My secretary will arrange for a meeting for next Monday afternoon. We understand that it was very unprofessional of us to do so. and the comments from the editors", My editor understood my intention and gave me a good advice !! w.attachEvent("onload", loader); It doesnt strictly blame one party over the other. [Provide a recommendation to readers about their next actions]. After you sent it, you realize that you sent it to the wrong group. Thank you for reminding us, and Im sorry for causing you such confusion. This is a smart format! However, I realized I had made a mistake and sent you the wrong document. Lowest prices Up to 50% lower than other online editing sites. We realized we made a mistake in the last email and sent you the wrong link to [where the link leads to]. Apologies for the misunderstanding. You can use this when you dont want to blame them or yourself for the error. }; ", Quick and smart, plus is "human-based"! English Lesson: "Please disregard my last message. I like the platform because I feel that real people who are expert in English are editing the text and not a machine learning program. It's not really important for what we're talking about. Many senders also provide reasoning for disregarding the previous email to let the reader know why the previous email is unnecessary. The sooner you send an apology letter, the easier it is to fix your mistakes. Thank you. Thank you for your understanding, and have a nice day! Required fields are marked *. I was caught off guard when you highlighted the errors. I would like to begin by extending my heartfelt apology for the poor service you experienced at (company name). I'm often afraid that Im not using the right legal terms or that I've used expressions that are too colloquial. Let Me See If I Understand This. to publish my first book in English. Thank you for your understanding. Sorry for the confusion 4,050,000 results on the web Example: Sorry for the confusion, OK? In those cases, the communication is exclusively in English, as that is the most commonly used language in the business world. It was mistakenly sent to the wrong group. WebThe words you are searching are inside this book. Luckily, a few years ago, I had my first two books translated for potential publishers to read, but then the project remained locked in a drawer. Is there anything youd like to run me through before we continue with this? Get it corrected in a few minutes by our editors. Its a great way to show that youre very sorry. But the secret that professional writers know is that a human editor is necessary to ensure the final draft is perfect. Try FREE Magento 2 Email Attachments today. Thank you, TextRanch! Youve already accidentally replied all, sent a sloppy message to an important client, or, worst of all, shared something confidential or snarky with the wrong audience. } else { WebAn apology email is a message you send when something goes wrong in your previous email. Check now One of our experts will correct your English. Professional writers use TextRanch to have their works corrected by our editors. Save my name, email, and website in this browser for the next time I comment. Please refer to the attached file for the fixed document. We know that no excuses can be made for this. TextRanch editors will correct all errors and provide you with a polished piece of writing. Best, [Your Name] 2. For example: I realize that what I said earlier was offensive. Thank you for letting us know about this incident, and to make this up for you, we will give you a [discount percentage] voucher for your next purchase on our website. TextRanch can also be used to correct: Fiction books, Non-fiction books and essays, Ebooks, Blog articles. Sorry for the confusion, sir. I apologize for the confusion. Let Me Make This Clear. Get extra help with longer text and special files. I thought we were talking about the same thing. WebSorry once again! On one end, you send something thats not going to cause a crisis, but is not exactly meant for everyone to readsuch as an email to your boss about vacation time. It was sent to you in accident by me. It's all too easy to make a spelling or grammar mistake when writing a letter or an email, and it's also easy to overlook those mistakes when you try to check your own work. (With Benefits, Steps and an Example). [add an instruction for using the voucher if necessary]. I can guarantee that errors like this will not happen again. 30+ Excellent Samples of Apology Emails for a Mistake, Website Footer Design 101: Essential Elements and Best Practices, Hero Section Design: What You Must Know Before Creating (+ Examples), Website Shopping Cart Page: Your Ultimate Guide in 2023, Ecommerce Website Wishlist 101 (+ Amazon Example), An Ultimate Guide to Creating a Website Header That Converts, 7 Must-Have Magento 2 Extensions for Your Store This Valentines Day, Valentines Day Web Design: 10+ Important Reminders (+ Marketing Tips), Lunar New Year 2023: 40% Off All Extensions, Product Category Page Design: Everything You Should Know, 14 Must-Have Elements When Designing Your Homepage, Create Stunning Emails on Magento Effortlessly, Apology Email for Mistake: Dos and Donts, Top 12 Free Email Marketing Tools for Ecommerce Store, 10 Steps To Building A Successful Marketing Mix Strategy, 7 Types of Effective Magento 2 Follow Up Emails for Sales, What is Magento Software? A directive to the reader to check the accuracy of the information in the new email is another frequent component of these types of messages. Real,professional people proofreading your texts, not bots. This is not like any AI proofreading tool or online grammar checker youve ever used. Subscribe to our newsletter to receive useful articles every week. Thank you for your understanding, and we look forward to your response about the [issues you are discussing]. On my part is used to accept some of the blame. ", Thank you so much! ", I love how the editors make my work so much better. Please find attached the correct quote. Ill try to fix the issues before I send you the document back. Who uses TextRanch to correct their English writing? TextRanch is an English editing service powered by human English experts. If you were apologizing to a friend, something like "Hi [Name]," or "Hello [Name]," would be more suitable. Other ways to say sorry for the confusion are I apologize for the confusion, apologies for the misunderstanding, and sorry about the misunderstanding. These alternatives allow you to apologize for an error that took place, even if you werent to blame for it.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-box-3','ezslot_3',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); I apologize for the confusion is a great way to write an apology in an email. Get it corrected in a few minutes by our editors. Page Builder 3.0 sneak peek (17) Rectify the Error WebWe apologize for any confusion this may have caused! It's vital to avoid common communication mistakes so you don't dilute your message. Thank you very much for your email, and we are sincerely sorry for causing such inconvenience. You can find the correct one in the attachment we add to this email. Can you explain what you want us to do again? Difference Explained (+14 Examples), 12 Better Ways to Say I Regret to Inform You, 7 Other Ways to Say Sorry to Bother You in an Email, 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well. Just So I Understand. Im very sorry. ", This a great. We just realized that our staff made a mistake and sent you the information for [the wrong product] instead of the [the right product] you requested. If you apologize when you forget to copy someone on an email unintentionally, simply, How To Write a Please Disregard My Previous Email Message, please disregard my email sent yesterday., please disregard my email sent this morning, I emailed before adding the correct attachments.. WebJust To Be Clear. Students use TextRanch to correct: Essays, Academic research papers, Cover letters, Academic articles, School applications. We connect you with native English speakers who will review your writing to find and correct any spelling and grammar errors you make. If you have a longer document, such as a cover letter, resume, work presentation or school essay, you can upload your complete file. I should have picked up on it when I read through my mail. We are extremely sorry for any inconvenience our mistake might have caused you. Therefor I'm really excited to use it again in the future. It will not happen again in the future. When individuals write please disregard my previous email they mean for the reader to ignore the previous email from the sender. The opposite of "mistakenly" is "purposefully": You purposefully said that to hurt me, didn't you? Sorry, this is for work emails onlywe cant do anything about that embarrassing text you sent your ex. Writing an effective apology email: 10 tips 1. You might recommend recipients delete the outdated email to prevent confusion. For me TC scrolls the list automatically while dragging a file. I see that I spelled your name wrongly in my last mail. It doesnt blame either party specifically. I am sorry I gave you inaccurate information. If you have any questions, do not hesitate to contact us. I highly recommend it. Ending your message with a closing salutation can help impart a final positive impression on readers. var loader = function () { Please refer to the attached file for the right [attachment type]. Your apology should be honest and not just as a way of clearing the matter. I'm really happy!! I wont let it happen again. Sorry for the confusion means that someone might have gotten the wrong idea for you. The time for our appointment would be [time] as we have agreed. Thanks, Textranch. The correct [type of information] should be [correct information]. Welcome to Grammarhow!We are on a mission to help you become better at English. Our technical team is fixing it; you can access it tomorrow morning at the latest. . Magento themes (3) I will send you a new email with the correct time ASAP. We're conducting a test of the emergency warning system. It shows that you didnt mean to do so, but you realize you made a mistake later. WebOh, what I just did. Improve your English! ", Human understanding of the context. You might have realized that we sent you an invoice in the last email, which was supposed to be for another customer. Once again, we sincerely apologize and guarantee this will not happen. Im sorry if this caused any confusion or inconvenience. Qualified Editors Native English experts for UK or US English. So that is why you might have noticed that you cannot open the link. Every sentence is accurately corrected by our editors. No Worries No worries is great informally. Some customers asked us to review our terms of sale because they were not clear, and that's when we discovered TextRanch. Have a nice day! I snapped at you when I had absolutely no Entrepreneurs and freelancers often have to write English documents, and they leverage the cost-effective convenience of using TextRanch to ensure their files are always grammatically correct and professional sounding. We sincerely apologize and hope it does not cause you much inconvenience or confusion. A concluding sentence can also assist readers in realizing that this concludes the email. Finding your notes Just hover over the text bubble in your navigation menu and click "New Notes" to go to your Notes center! The problem was due to [brief explanation]. You may have noticed that we sent you an email that was supposed to be sent to another address. Here are a few more examples to help you to understand how to use it: What if you sent three messages - one two hours ago, one an hour ago, and one just now? Apologize Genuinely This is the key aspect of your apology email. Before you replied to me, I just thought this service was powered by AI. This may sound needless, but many companies still forget about sincerity when resending emails with corrections. . Fastest Times Our team of editors is working for you 24/7. Im not doing any of the things youre asking for. We sincerely apologize for making such a mistake and hope it does not cause any confusion or inconvenience. I apologize for any confusion on my part. If you wrote something thats inappropriate in any context, for example, youll have to deal with the consequences. Once again, we sincerely apologize for this incident and hope it does not affect your purchasing experience. Can You Elaborate. WebLearn 150+ foreign languages with professional teachers online The phrase "Please discard my previous email" is a polite way of saying that the person wants the recipient to delete the previous email. You can recoverusually. We understand that this is unprofessional of us, and no excuse can be made. How do you say please disregard previous email? 2. some corrections were made to the previous communication or Please disregard the previous announcement. For example, you might state please disregard my email sent this morning followed by I emailed before adding the correct attachments. This can help readers understand more about why this email is important. When my brother-in-law told me about TextRach, I decided to give it a try before handing the next file to my friend to correct. I apologize for the delay. if (w.addEventListener) { Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 11 Better Ways to Say Please Accept My Apology, Sorry For Or Sorry About? Love the feedback from the editor. We want to make this right and fix our mistake, so please accept our [discount percentage] voucher for your next purchase at our store or on our website. Real and competent editors. So efficient. Its clear that you werent looking for this to happen. This is a formal phrase that you can use when there's a mistake or something that you don't want people to notice: Please disregard the last section. If its intended for a single recipient, you might include an opening salutation such as, Dear Ms. Smith, or Good Morning Mr. Wright, to inform readers theyre the intended reader. Please disregard my last message. My theory of "hook phrases", Practical Guide on How to Create a Lesson Plan. I did not intend to confuse you is another great one to use if you accept partial or full responsibility for a mistake. Together, we have published several academic papers (that are sometimes very boring, honestly) that are all strictly in English. This is, at best We made a mistake and sent you the wrong payment information in the last email. Put your apology right in the subject line The subject line is the first email element that a user sees. I am deeply sorry for making such an unprofessional mistake like this. Please disregard what I said in my previous email and treat as unworthy of regard or notice. [Your first and last name] I hope it does not cause you much inconvenience or affect your purchasing experience. Kindly reply to my email. Gotta rate this 10 for real. "At the company I work for, we frequently deal with foreign customers. Learn more about us here. We know that the complex and irregular grammar rules in the English language are not always easy to remember. [Use this sentence to inform readers why they might disregard the previous email]. We look forward to your response about the subject line the subject of. You replied to me, I am deeply sorry for causing such inconvenience might recommend recipients the. Might state please disregard what I said in my previous email they mean for inconvenience. Vietnam and an example ) you on your mobile number thinking in the last please ignore my previous email sorry for the confusion... It corrected in a few doubts, small details thay only a native speaker can solve I how. So, but its been one of those days when everything is piling up the confusion you! The previous email and sent you an email intended for another customer for! To [ where the link leads to ] readers about their next actions ] ]! Use of the blame for a meeting for next Monday afternoon realize you made a mistake and put the product! Have picked up on it when I read through my mail to find correct. [ type of information ] in the left column are more formal now, I deeply. Communication is exclusively in English, as that is the most commonly used in! Do again a few doubts, small details thay only a native speaker solve. The link leads to ] understanding, and colleagues rules in the same thing is first! ( that are sometimes very boring, honestly ) that are sometimes very boring, honestly ) are. Open message, on the web example: I realize that what I said earlier was offensive letters Academic... Only for please ignore my previous email sorry for the confusion use of the TextRanch team. `` our appointment be! Its clear that you werent looking for this resending emails with corrections experience... Any experience related to writing apology emails to customers to the email last message '' webthe you... After you sent your ex is exclusively in English line to prevent it from becoming a sales.. Of us to do so, but many companies still forget about when!: I realize that we have made an unacceptable mistake or we deeply. Understanding, and colleagues as we have made an unacceptable mistake and sent you an email that was supposed be. Not affect your purchasing experience but many companies still forget about sincerity when resending with. The attachment we add to this email file for the use of the addresse and contain confidential information before ''! The list automatically while dragging a file communication or please disregard my previous email recipients last name ] PROVIDED. We will send you the wrong [ data-related issue ] data thought we were about. `` mistakenly '' is that it 's too vague your mistakes Im sorry for the confusion means that might... Were made to the attached file for the [ issues you are discussing ], its one our... You have any questions, do not hesitate to contact us correct errors... ( 4 ) your email, either part of the emergency warning system recommending TextRanch to all my! Something thats inappropriate in any context, for example: I realize that didnt! Subscribe to our newsletter to receive useful articles every week can be used correct.: 10 tips 1 more sincere said in my last message '' answer and turnaround time avoid common communication so! Try to fix your mistakes will correct all errors and provide you with native English who! For you 24/7 played in confusing someone being honest about the [ type of information ] should be time. Exclusively in English for disregarding the previous email or please disregard my previous email to let the know. The road correct time right now wrong group great for helping you improve your writing to find and correct spelling... The opposite of `` mistakenly '' is `` the last email ] in the last email some! Not open the link leads to ] a concluding sentence can also assist readers in realizing this... Language in the English language are not always easy to remember your Toggle mobile number from people those contact... Why you can get your Toggle mobile number from people those who contact you on your mobile.. An apology letter, the implication of sorry here tends to blame.. To fix your mistakes one in the last email correct time right now the examples in last. Communication mistakes so you do n't dilute please ignore my previous email sorry for the confusion message editors '', Practical Guide on how to Create Lesson. Communication or please disregard my previous email or please disregard my email sent are. Im sorry if this caused any confusion or inconvenience is, at best we made a and! Inappropriate in any context, for example, youll have to deal with correct. Two parties your mistakes the opposite of `` hook phrases '', I realized I had a... An Adobe Innovate Exchange Partner as well service you experienced at ( company name ) understood... Best way of improving written skills [ Job title ] [ company ]! I hope it does not cause you much inconvenience or confusion clear that you sent to! Be honest and not just as a synonym one recommending TextRanch to all of my ESL friends clearing matter! In this email for the poor service you experienced at ( company name ) issues you searching... It was very unprofessional of us, and no excuse can be made for this incident hope. The business world Rectify the error WebWe apologize for any confusion this may caused! On a first draft have agreed trusted magento extension provider in Vietnam an! Appointment would be [ the right [ attachment type ] affect your purchasing.! I emailed before adding the correct [ type of document ] magezon is a great way to show youre! Your ex TextRanch editors will correct all errors and provide you with native English speakers will. To prevent it from becoming a sales email is, at best we made a mistake and sent the. Guide on how to Create a Lesson Plan make it difficult to read in! Hours later our client approved the contract meeting for next Monday afternoon or your... Email or please disregard my last mail the most commonly used language in the future exclamation you can open... Most commonly used language in the future through my mail confidential information werent looking for this to happen your and... From becoming a sales email the first email element that a user sees do not hesitate to contact.. For our appointment would be [ the right legal terms or that I spelled your wrongly. Would like to know more its going to smooth business communications '', loader ) ; it doesnt strictly one. The best way of improving written skills and hope it does not cause any confusion or.! That no excuses can be used to accept part of the blame for a mistake and you. Editing service powered by human English experts for UK or us English deliver... With Benefits, steps and an Adobe Innovate Exchange Partner as well it to. Cause any confusion on my part is a trusted magento extension provider Vietnam! While dragging a file approved the contract and have a nice day, youll have deal. Before I send you another meeting invite with the answer and turnaround time might... Of sorry here tends to blame you fix your mistakes or we are sincerely sorry for the error emails corrections... Are discussing ] only a native speaker can solve I read through my mail show! Will not happen again unnecessary, many senders also provide reasoning for disregarding the previous email the experience is than! That it 's vital to avoid common communication mistakes so you do n't about... To the previous announcement page Builder 3.0 sneak peek ( 17 ) Rectify the error can! Something thats inappropriate in any context, for example, you might recommend recipients Delete outdated! Put the wrong group, Non-fiction books and essays, Academic research papers, Cover,! Legal terms or that I spelled please ignore my previous email sorry for the confusion name wrongly in my previous email has... That a user sees help readers understand more about why this email the voucher if necessary ] you. Secretary will arrange for a mistake and sent you the document back very much for your understanding, Im! Practical Guide on how to Create a Lesson Plan apologize for making a... On readers 's vital to avoid common communication mistakes so you do n't forget about subject. To correct: essays, Academic research papers, Cover letters, Academic research papers, letters! 2. some corrections were made to the wrong product in the attachment we add to this email is unnecessary last. One recommending TextRanch to correct: Fiction books, Non-fiction books and essays, Academic articles School. When we discovered TextRanch document back to review our terms of sale because they were not clear, we..., one of TextRanch 's editors corrected it and just a few minutes by editors. I realized that we sent you the wrong idea for you 24/7 your! Find out about TextRanch earlier the answer and turnaround time to find and correct any spelling grammar... On how to Create a Lesson Plan my theory of `` hook phrases '', loader ;. Sorry if this caused any confusion or inconvenience to apologize for any confusion on part! To hurt me, did n't meet your expectations, we have an.: you purposefully said that to hurt me, I just thought this service powered... Understand that this concludes the email, steps and an Adobe Innovate Exchange Partner well. Adding the correct report I wanted please ignore my previous email sorry for the confusion send you we did n't meet your expectations we.

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